Age Verification & Prevention of Underage Sales Policy

1. Purpose

This policy outlines the procedures used by Vape & You (“the Store”) to ensure that regulated products are supplied only to individuals who meet the legal age requirement. The Store is committed to full compliance with the Smokefree Environments and Regulated Products Act 1990 and all associated regulations.

2. Age Verification Requirements

• All customers must confirm they are 18 years of age or older before placing an order on www.vapeandyou.com.
• Where the Store has reasonable grounds to believe a customer may be underage, additional verification will be required.
• Only the following identification documents will be accepted:
  • New Zealand Driver Licence
  • Passport
  • Kiwi Access Card
  • 18+ Card

3. Verification Procedure

• Customers may be asked to provide a clear image or scan of an approved ID.
• Orders will not be processed until verification is completed to the Store’s satisfaction.
• All personal information collected during verification will be handled in accordance with the Store’s Privacy Policy.

4. Order Refusal

• If a customer does not provide acceptable proof of age, the Store will decline the order.
• No refund will be issued for orders cancelled due to failure to verify age.

5. Compliance Commitment

Vape & You may amend this policy at any time to reflect changes in legislation or regulatory requirements.